Accidental damage to underground utilities is not just an inconvenience—it can be dangerous and costly. Whether you’re on a large construction site or doing a quick DIY project, digging without proper planning is a major risk. Many make the mistake of thinking they’re only “scratching the surface” or that “she’ll be right” without taking the necessary precautions.

The truth is even shallow digs can result in major disruptions if underground services aren’t checked. At beforeUdig, we’re seeing increasing incidents of damage caused simply by not updating utility plans regularly or by leaving the submission of a beforeUdig enquiry to the last minute.

Don’t be that excavator who makes a last-minute call to a utility locator and expects them to move heaven and earth for an urgent job. Instead, plan ahead, make your beforeUdig enquiry early, walk the site, and look for visible indicators like pit lids and valve covers. By being proactive, you reduce the risk of striking vital cables and pipes and causing project delays or costly repairs.

• Don't wait until the last minute – Planning ahead gives utility locators time to assess your site properly, helping you avoid accidents.
• Always inspect the site before starting work – Look for signs of underground services such as utility markers and valve covers.
• Update utility plans every 28 days – Your original beforeUdig enquiry might no longer be accurate due to network or landscape changes.

Remember: to keep yourself and others safe, always follow the five rules of safe excavation.

• Plan ahead by lodging your beforeUdig enquiry at least two full business days before starting any excavation to ensure you have the correct information and safety measures in place.
• Prepare by reviewing the utility plans. Contact the utility if you need assistance. Look for clues onsite such as pit lids, marker posts and meters. Engage a qualified locator which includes undertaking electronic location and marking out prior to potholing.
• Pothole to establish the exact location of all underground utilities, if permitted, using the asset owner’s stated method—typically, a slit trench hand-dug with a non-conductive shovel.
• Protect the infrastructure by communicating to all on site, erecting barriers, and marking the location of exposed services.
• Proceed only after you’ve planned, potholed (where allowed), and implemented all protective measures.

Start your safe digging journey today. Visit beforeUdig, resubmit your enquiry, and ensure you have the most accurate information for a safe project.